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How to cancel an appointment

Every week we lose over 10% of our appointments through non-attendance. This is infuriating for everyone when we are busy, especially in the winter months.

If you know that you will be unable to attend your appointment, please let us know as soon as possible by calling (023) 8055 7531. We may then give that appointment to someone else and reduce their wait.

You can also cancel appointments using your secure personal account, by following the link below.

We will ask patients who repeatedly miss their appointments to leave the practice, as it is simply not acceptable to make appointments and then not attend them, as this is detrimental to other patients.

If you have booked an evening/weekend GP appointment with Push Doctor, please contact them via email or the chat function to reschedule instead of cancelling to ensure this slot can be reused.