How to register as a patient with us
1. Confirm you live within our catchment area
We only register patients who live at the following home addresses in Southampton:
- Archers Lane Complex, Polygon
- Bencraft Hall, Bassett
- Chamberlain Complex, Bassett
- City Gateway, Swaythling
- Connaught Hall, Swaythling
- Crescent Place, St Marys
- Gateley Hall, Polygon
- Glen Eyre Complex, Bassett
- Hampton Square, Swaythling
- Hartley Grove Hall, Bassett
- Highfield Halls, Highfield
- Liberty Point, St Marys
- Liberty Quays, Duke St
- Mayflower Complex (A, B & C), Above Bar
- Montefiore Halls, Swaythling
- Romero Hall, Polygon
- St. Margaret's Hall, Polygon
- South Hill Hall, Bassett
- Vincent Place, Vincent Walk
- Vita Student, Terminus Terrace
- Wessex Lane Complex, Swaythling
- SO14 0BH
- SO14 0GE
- SO14 1JY
- SO14 3ET
- SO14 3GW
- SO14 3HZ
- SO14 3PN
- SO14 6..
- SO14 7DT
- SO15 1DP
- SO15 1DQ
- SO15 1DR
- SO15 2..
- SO16 2..
- SO16 3..
- SO16 7..
- SO17 ...
- SO18 2JS
- SO18 2JU
- SO18 2JW
- SO18 2JX
- SO18 2JY
- SO18 2JZ
- SO18 2LB
- SO18 2NS
- SO18 2NU
- SO18 2NW
- SO18 2QN
- SO18 2RA
2. Complete a registration form
Please complete a registration form giving us your past medical history, allergies, medications, etc
We scan these forms in to your medical record, so they must be completed in BLACK PEN.
You will find one in your hall welcome pack, can obtain one from our recption or you can download one below.
The NHS introduced a new form on 2/10/17 & we are currently having to ask people to complete our form & the new form whilst we are awaiting more details on the process. We hope to streamline this very soon.
3. Complete an alcohol questionnaire
Again, you will find one in your hall pack, can obtain one from our reception or can download one below.
4. Bring the forms to reception in person
NHS regulations say that you must bring the forms to us in person to register.
Don't forget to bring both of the forms with you!
At busy times, we may focus our attention on patients who already registered with us. If we are unable to help you at that particular time, you will be invited to return at another time.
5. Wait for your registration to process
We will submit your registration, but this is not an instantaneous process.
Typically it takes around one working day to process, but due to Government changes to the PPSA in 2016, we are at the moment experiencing delays as they are failing to approve all registrations promptly. We apologise for this, but sadly this is outside of our control.
Once your registration has completed, we can then book you an appointment.
If you have chosen not to register with a GP and wish to see a clinician on the same day, please use the walk in centre (they accept patients who do not have a local GP).
It takes days to weeks for us to receive a NHS number for patients who have not previously been registered with the NHS. We often get asked by overseas patients to confirm their NHS number, but please be patient whilst the NHS conducts its counter-fraud checks & allocates you an individual number. The NHS no longer sends out confirmation cards or letters with your NHS number.
More information on how to apply for a medical report to support a special considerations application.
Therapy & counselling
More information on how to get therapy (such as CBT and counselling) from our local services.
Walk in centre
If you have suffered a minor injury & need an x-ray, no appointment needed at minor injuries unit