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Highfield Health and the University Health Service are merging

We are very excited to share some news about our Practices, the University Health Service and Highfield Health.

With effect from 1/4/2024, the Practices will be re-joining (before 1998 the Practices were one and then split) to form one practice once again, serving approximately 39,000 patients. We will be known as University Health Service Southampton.

This will have enormous benefits for patients, including an increased range of services, and access to a wider range of clinical staff. The combined Practices will be able to commission services directly relevant to the populations we serve and we can strengthen our links with the University of Southampton, working across the organisations to procure services for students and the local community.

Patients will, however, still be able to see the GP they feel comfortable with, and there will be no change in the methods you currently use to contact each Practice. We believe that it is important to give patients the choice they feel most comfortable with.

We will continue to offer a range of electronic, face-to-face and telephone appointments, directed by patient choice, provided by our existing range of excellent clinical staff.

The practices will be functionally separate until July when appointments will be offered from both current sites (Building 48 and 38 Highfield Road) until a single site can be developed.

We will work to ensure that the merger of the two practices happens as seamlessly as possible, but inevitably there will be unknown “teething problems” along the way and we would ask patients to let us know when things have gone wrong but also when we've got things right!

We value comments and input from patients and would ask for these to be directed to merger@unidocs.co.uk or, if you prefer, by telephone or in writing to the practice.

With best wishes for a very exciting 2024.

The Partners & Practice Managers - Highfield Health and the University Health Service



Tell us your thoughts
Tell us your thoughts

We want to hear from you about any questions, suggestions, and concens that you might have. You are also welcome to telephone, write to us, or email merger@unidocs.co.uk

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We'll be holding some in-person sessions to listen to your views and explain more about what the merger will mean for the practices.

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